Are you an experienced IT Support Specialist with a good understanding of Linux

This well-established software platform based near Aylesbury is actively seeking an experienced Linux Support Executive to join their friendly team. The role can be hybrid with flexibility and your role will involve acting as the first point of contact for all support issues for the company's impressive portfolio of clients and users

This really is a great opportunity to join a highly employee focussed organisation in this really varied Linux Support position which comes with the opportunity to work with a truly inspirational team. The successful Support specialist will be fully trained in their specific Applications and will already have at least 2 year+ previous experience in Linux-based Support with great communication skills

The successful Support Specialist will have:

Some experience with administration and support for servers (Linux based)

Excellent interpersonal skills

Excellent verbal and written English

Proven ability to work in a team environmentWithin this varied IT Support role you will be:

customer support via telephone, ticket system and live chat

Enhancing the customer experience

Identify opportunities for improvement.

Write technical articles to the customer knowledge base

Gain full training on the software platform so that you can champion it for customers. Aside from your great, IT Support experience with a ticketing system, you will

Good Linux experience

Good customer/client support experience

be a fantastic team player

highly organised

have the desire to learn new technologies. You will have the chance to ultimately become a core part of the business. For immediate consideration, apply with your CV or call for more details