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Permanent role, home working - must be commutable to Birmingham when required
*Support the Availability Services Team Leader with resourcing and planning
*Dedicated full life-cycle contribution and support of the service portfolio to end users, and customers with strict adherence to standard processes and procedures.
*Implementation of technical solutions including networks and/or backup, host, and storage-based replication at customer sites.
*Inclusion and involvement in the out-of-hours 24 x 7 call-out rota on a defined frequency over a 365 period
*Facilitating seamless integration and transition of services into customer environments
*Ensuring that the services within the portfolio operate within SLA limits and within any service delivery elements of commercial contracts.
*Work across operations boundaries and recovering Availability Services based solutions providing operational playbooks and documentation.
*Deliver specialist skills and be a trusted advisor and problem owner.
*Join us on our journey as we focus on Technology, Sustainability and People. Let's make a positive difference, together.
*Experience with various HyperVisors including HyperV and VMWare
*Experience of various Linux distributions
*Knowledge of Microsoft Server Operating Systems
*Knowledge of scripting languages including Python and Powershell
*Knowledge of SANs and their associated protocols
*Knowledge of networking within HyperV and VMWare
*Familiar with network protocols and services WINS/DNS/DHCP/VTP/trunking
ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy