Operations Engineer – Hybrid (Manchester Based) – Up to £24K

Maxwell Bond are working with a technology company whose platforms provide insight so organizations can make location critical business decisions with confidence. They exist to help organizations make better decisions!

We are looking for an Operations Engineer to join this company and act as the primary point of contact for their users and customers seeking help and guidance on all things IT.

How will you benefit as an Operations Engineer here?

* Salary up to £24K +4% discretionary bonus

* Hybrid working policy– always!

* Healthcare cover, enhanced maternity, paternity, and adoption leave

* Annual bonus schemes linked to company performance

* Opportunities for international collaboration and international travel

As an Operations Engineer you will be the queue prodigy ensuring IT support requests are kept up to date and to varying degrees do projects across the whole estate. You will:

* Troubleshooting and resolving IT issues within SLA’s and escalating issues as needed.

* Configuring and managing deployments and updates to end-user devices.

* Setting up and configuring new user equipment.

* Creating and managing accounts in Office365.

* Onboarding and training new users.

* Creating and maintaining user guides and documentation.

* Developing and maintaining 3rd party relationships.

The kind of expierence they are looking for:

* Microsoft / Azure Active Directory

* Office365 account management

* Modern workplace software (Teams, SharePoint, OneDrive etc.)

* Workstation and laptop hardware setups in Windows (Mac desirable)

* 2+ years’ experience in a support capacity

If you are interested in this role and would like to hear more, get in touch today directly or ‘Apply Now’ for immediate consideration