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Technical Product Support Specialist
My client is a specialist software company that has been well established since 1995 and has continued excelling in it's chosen field since that moment, even opening more offices throughout the UK! They're the leading software company for their field and have a massive client base that keeps on growing, for this reason they're looking to add an extra member into their tight-knit team. To make the most of the booming talent in the market at the moment, this role is fully remote!
Providing excellent customer support to their large client base
Maintaining a strong knowledge on the company's specialist software
Troubleshooting software and hardware issues
Utilizing diagnostic knowledge and straight-forward thinking to help customers wherever possibleRequirements:
Strong communication skills
Strong diagnostic /troubleshooting skills
Experienced in a HelpDesk/ServiceDesk environment
Experienced in software/hardware troubleshootingCompany Benefits:
High employee retention
Strong culture motivated workforce
28 Days paid annual leaveIf you like the sounds of this position, then hit apply not and we will be in touch. If you have any questions you can contact me by calling (phone number removed) or emailing darcey . obyrne @ intechnologygroup . com.
In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy