1st/2nd line support engineer required. Our client is a small UK based IT organisation who pride themselves on providing a professional IT Support Service across Sussex.

They are now looking for an experienced 1st / 2nd line engineer to join their team based in Newhaven.

Position Overview

* Resolving IT support issues with a pressurised environment

* Managing work queues and prioritising IT support queries

* Ensuring customers support issues are logged and recorded with sufficient detail

* Troubleshooting / network connectivity

* Install, upgrade, support and troubleshoot IT Hardware

Position Requirements

* Experience in an IT support role

* Knowledge of Office 365 & servers

* Knowledge of networking and virtualisation

* Full UK clean driving license

* Excellent customer service skills

Position Remuneration

* Monday to Friday 8:30am - 18:00pm.

* Salary £23,000 - £30,000 DOE

* 25 days holiday including bank holiday (extra day off each year of service)

* Pension Scheme

* Parking on site

* Company events

* Use the company car to go to appointments