Would you like to be part of our new adventure in Malaga? Vodafone Group is launching its new technological HUB, an international center of excellence dedicated to research and development of technical solutions, such as Secure Networks, 5G and 6G development, Open RAN, IoT, MPN & MEC and UCC for Vodafone Business, platforms and enterprise solutions.
Come and join us to create the future together!
As the UX Research Lead you will be responsible for:
Be part of a team of user experience researchers and service designers, working closely with UX and UI designers, product owners and managers, and leaders in digital, customer operations, and consumer services globally.
Lead, plan, co-ordinate, execute and deliver user research, testing and measurement activities that span the full design lifecycle .
Collaborate with UX researchers, service designers, UX & UI designers, commercial owners, and senior managers to identify and answer user research questions on our most strategic products and services
Make recommendations on user research methodologies, timescales, resources and budgets required to deliver effective research and meaningful insights for short- term project requirements and longer-term product and business requirements.
What you bring?
Significant experience in a User Experience Research role, ideally with both industry and agency experience.
Practical experience running and moderating user research as well as managing others (e.g. suppliers or internal staff) to run/moderate user research.
Experience with different types of user research approaches (including moderated, unmoderated, summative, formative, qualitative, quantitative) and methodologies (e.g. user testing, card sorting, diary studies, focus groups, depth interviews, surveys).
Please, apply with an English version of your CV.
At Vodafone we are concerned about being a company committed to diversity as an engine of change. We are proud to offer equal opportunities regardless of race, nationality, cultural origin, sex, age, marital status, sexual orientation, gender identity, disability and religious or political beliefs