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About the role
The internal sales team are here to support the external sales account managers with all aspects of the sales cycle, from quoting a customer to making sure the project is delivered and completed to the time scale. The role would require an understanding of customer service and also an interest or background in sales. The role is vital to the creation and maintenance of key relationships with customers.
Responding to incoming enquiries - Both over the phone and on email
Raising customer quotations
processing sales leads
Submitting deal registrations to our vendors
placing orders and order management
Opportunity and account management
Post sales enquiries and customer service management
Building and maintaining relationships with our clients
Ideally 2 years experience within administration or customer service roles within a b2b environment
An interest or background in sales
Experience using CRM systems and the ability to learn new systems
Solid knowledge and understanding of customer service
Excellent interpersonal skills with the ability to keep calm in a pressurised environment, and able to collaborate between different departments
Strong written and oral skills, with a keen eye for detail
Proficient IT skills (MS office, Outlook, Salesforce)
Who are Jigsaw24
We’re a passionate commercial organisation, so we’re always on the lookout for hungry people who want to realise their potential. It’s not just about filling existing vacancies – it’s about what you can achieve. As a business, we never stand still. Neither do our staff. In fact, we encourage them to follow their own path and help us improve how we all work.
From our office decor to the flexible benefits we give our employees, we try to foster an inspiring, collaborative environment that makes everybody feel welcome. And as we continue to grow, we’re determined to hold true to our values and make sure everyone stays on board. We’ll never put profit ahead of our responsibilities, and we’ll always provide the same personalised service our customers love – no matter how big we grow. Ever since we started trading, our culture has been based on delivering great customer services and providing solutions based on technical excellence.
We’re open to change and new ideas. Reducing our impact on the environment and taking care of our staff will always be in our minds as we continue to develop and expand. It’s why we’re conservative with our economics, but liberal with our attitudes.
Our team mean everything to us, so we put them first. We respect each person as an individual to create an inclusive, supportive atmosphere that feels like a family. We celebrate the successes of our colleagues, both within the company and outside it, while sharing our knowledge to help others grow as people. And when something goes wrong, we work together as a team to put it right quickly