Job Title: Business Support/Information Technology Support (ITS) Administrator
Salary: £26,611 to £28,604 plus a Location allowance of £1,639. You will receive £26,611 the band minimum. Progress to the band maximum of £28,604 will be via incremental progression.
Carry out daily system print runs from the Star Traq/PentiP system print queues; check, sort and confirm figures.
Complete enveloping of the printed documents or provide enveloping support as and when required.
Complete nominal matching on the Pentip system.
Export data from DOME Live and import to the PentiP system as and when required.
Liaison with suppliers regarding IT systems, data preparation and associated stationary including placing orders.
Complete password resets for the Pentip, NDORS and StarTraq system.
Act as system administrator for Operational Command Unit (OCU) IT systems, including Pentip, StarTraq, and DORS plus non-corporate IT domain.
Assist with acceptance testing of new IT systems.
Carry out moves of non-corporate IT equipment.
Provide statistics for management
Answer telephone and email enquiries from within the OCU, Metropolitan Police Service (MPS) and from associated partners mainly relating to IT matters.
Monitoring/actioning of the Command generic mailbox.
Other duties as directed.
Post holder will need to be available pre core hours in the morning (approx. 6 - 7am) to be able to complete the printing duties in good time, in line with the business need for meeting the PM posting schedule. Long term this will be on a rota basis. Adjusted core times could be arranged accordingly.
Please click on the below link to view an online candidate information pack that will you give you an insight into the Met, the competency framework we use which shapes our daily work behaviours, the application process and a host of other information, that will help inform and support your application:
Click the apply now button below and start your career at the Met. Applications will be via an online application form.
Completed applications must be submitted by 9th September 2022.
We view diversity as fundamental to our success. To tackle today's complex policing challenges, we need a workforce made up from all of London's communities. Applications from across the community are therefore essential.
As a Disability Confident Committed Employer the Met have committed to ensuring that disabled people and those with long-term health conditions have the opportunities to fulfil their potential and realise their aspirations.