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Associate Technical Service Engineer
Belfast - site based - Shift Work
We are looking for a Technical Service Engineers to ensure our customer's services run smoothly. You will be responsible for monitoring, investigating, and diagnosing technical issues for our customers across the region. Your role will involve working as part of a team managing a large number of network devices, servers and applications following defined processes and procedures on a 24x7 basis. Full training will be provided.
The Operations Centre currently manage services for multiple customers providing support for numerous technologies. The engineering shift teams are made up of high performing individuals who are both friendly and customer focused.
Experience within an IT Support environment
Proven troubleshooting skills
Empathic listener and persuasive speaker with good proficiency in written word
The ability to use their own initiative and to identify and resolve potential problems/issues
The ability to represent the company to stakeholders in a professional manner
Project People is acting as an Employment Business in relation to this vacancy