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An exciting opportunity has arisen to join a world leading global organisation. Our client, a blue-chip IT company, is currently seeking an IT Intern (Deskside Support Engineer I) based on their customer site in Chester. This is a full-time, 2-year Fixed Term Contract role to start ASAP. The role is paying £12,000 per annum increasing throughout the course up to £21,000 per annum, 37.5-hour week between 08:00 - 18:00, Monday - Friday.
Due to the nature of our client's work the successful candidate must either hold or be able to obtain SC Security Clearance. For this reason, we are only able to progress applications from British nationals
As part of the apprentice programme, you will be enrolled on an Infrastructure level three Apprentice programme with the option of moving to higher level qualifications.
The apprentice programme runs for a twenty-four-month period with a genuine opportunity to secure a permanent role within the company upon its successful conclusion.
GCSE or equivalent in Maths and English at grade 4/C or above
Applicants must be aged between 16 - 21
No previous BTEC of equivalent qualifications
Comply with Company Procedures and Health & Safety Regulations
Respond to and update tickets via the Service Now ticketing system
There may be an occasional requirement to backfill/assist on other local sites
Be comfortable completing a certain amount of administration that includes updates in Service Now and AVS
Demonstrate enthusiasm for your role and willingness to learn
Quick learner with the ability to work on your own as well as part of a team
Desired skills and personal qualities:
Ability to communicate effectively with a wide range of people and personalities
Punctual, reliable and conscientious
Knowledge of Microsoft Windows 10, Windows 11, and Microsoft Office 365
Helpful approach and the ability to display professionalism
Benefits of enrolling on to the course:
Clear and defined career path
Mentoring and support from experienced engineers within the business
Access to training platforms covering a wide range of free courses
Some of the benefits you will have access to:
Flexible benefits including medical insurance and eyecare vouchers
Company pension scheme
Income protection after six month's service
23 days' holiday raising to max 25
Option to purchase / sell additional holiday