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Team Leader - Audio & Visual & Installations
- Payrate - £28k p/a
- Permanent role
- ASAP Start
- Fully onsite based (Travel in the local area expected)
- Stafford based
- Must hold a valid UK driver's licence
This role is a niche in the ICT market, specialising in the deployment and usage of end-to-end ICT solutions within educational environments, covering learners of all ages from nursery through to adult education. Our aspiration is to use ICT to improve the achievement of all learners. In order to ensure we deliver on our services to schools, we are recruiting for a Team Manager.
The Team Manager will manage the day-to-day operations of the Installations team to ensure that Installations are achieved to a high standard and that the customer's expectations are met, as well as providing some onsite visits to customers to provide installations support. Good communication skills, self-motivation and a flexible approach to tasks are required along with the ability to work well under pressure.
The role is very hands on therefore, the Team Manager will be required to deal with escalations and being present on Client sites with the Cabling Installers in the following areas Staffordshire, Birmingham, and Worcestershire. Must have Full UK Driving License - The role is based in Stafford.
What you'll be doing:
Ensuring all mandatory training is completed by staff
Being an escalation point for their team and customers
Holding regular reviews with BSU to confirm scheduling of installations and parts
Supporting Installations Service Leader to manage team's incident management queues to ensure open incidents are progressed
Conducting site specific risk assessments for non-generic tasks
Maintaining and using systems effectively to ensure effective service delivery
Maintaining up-to-date knowledge of appropriate Health and Safety standards/procedures
What we're looking for:
Experience in diagnosing and resolving IT related incidents/faults on LAN, and Audio-Visual technology
Strong technical knowledge and ability to adapt to new technologies
Good communications written and verbal
Ability to work under pressure and take charge or control of situations
Team Leadership experience
Good knowledge of Microsoft Server operating systems
Able to work varying hours and travel to various locations
Full UK Driving License is essential
Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.
We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.
PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK