Our IP/Optical Networks business group (ION) includes IP, optical and network automation technologies and related services sold to our communication service provider customers as well as adjacent markets including webscale companies and enterprises. Our comprehensive wide area networking (WAN) solutions enable our customers to build and operate automated, secure, and high-performance networks at massive scale - helping to interconnect people and things from any broadband access modality to - and among - edge clouds, central clouds, the Internet, and other services and data centers.
As part of the ION Optical Customer Engineering team memeber in INDIA organization, the purpose of this role is to actively contribute to successful deployment of Optical Projects.
Job Responsibilities & Competencies
Deploy, configure, and support a large-scale production optical network that spans ULH terrestrial, regional metros, interconnecting data centres and Point of Presence (POP) sites across India.
Create and maintain Engineering Design Packages for metro, regional and long-haul DWDM rings/systems.
Provide technical expertise to field installation team
Powering and testing the shelves, validating the design
Perform Optical Network turn up and testing
Perform network maintenance, repair and upgrade tasks as needed.
Ability to independently troubleshoot network build issues
Perform maintenance work on the systems, and knowing how to troubleshoot systems in order to isolate and replace component failures.
Take responsibility for definition and execution of demos, proof of concept, type approvals tests, field trials, and in general any New Product Introduction (NPI) activity with our customer for any new product or solution
Be accountable from definition to validation / acceptance by the customer - working with mature elements of our portfolio
Create, reviews and approves Methods of Procedures prior to implementation
Train Customer Delivery members on new products/features