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Head of Digital Transformation & Data - 40% Hybrid/ Bishops Stortford - £70k - £75k + 10% Bonus
Ready to take responsibility for e-commerce operations and lead digital transformation?
Want to be accountable for the retention and acquisition strategy, including UX and analytics?
Why does our client need you?
Shape and define data strategy and digital transformation/technical developments.
They will look to you to lead, and project manage digital transformation and technical development projects.
You will manage the customer database and be responsible for developing and using all database software and tools for maximising value from the customer database segmentation.
They need you to ensure campaign data is available to ensure smooth operations and recommend continuous improvement.
As part of the Senior Management Team, you will report directly to the Commercial Director whilst managing and inspiring a friendly and committed team of Junior Developers, Online Merchandisers, and a Customer Data Analyst.
Our client, an established eCommerce business, offers its customers "function-led" products, many of which are their inventions, idea and/or design.
Lead and project manage technical developments.
Manage performance, functionality and development of the eCommerce platform
Maintaining customer database accuracy and ensuring campaign mailing files are accurate.
Overseeing and directing the relationships with suppliers, e.g. Paraspar, MatchIT and other data and eCommerce supplier relationships. Continuously driving performance improvements and cost efficiencies with significant suppliers.
Responsible for the costs of the Data platform, eCommerce platform and associated software and tools.
Ensure the Data and Technical Development team supports the rest of the business areas.
Create and disseminate customer insights to enable data to lead decision-making around the business.
Knowledge & Skills Required:
SQL – good working knowledge and experience of SQL
Working knowledge of Python and data visualisation tools such as Power BI
Proven track record in managing significant eCommerce platforms
Proven track record of delivering large-scale technical developments on time and within budget
Experience in system integration and ETL
Strong communication and influencing skills
Leadership and Motivation Skills
Problem-solving and ability to make things happen
If you feel you have the experience and skills for this role, please call Samantha Chambers for an informal chat or to receive the full job description - don't delay, we are interviewing quickly