Description In Cognizant's Digital Business Operations, we help our clients create smarter businesses by optimising processes, increasing productivity and reducing time to market. In Consulting, we work with our clients to solve their most complex business and technology challenges advising on and delivering process optimization and automation.
You will be part of the Enterprise Automation Process consulting team with your role centred on evaluating, clarifying and optimising business processes and working with our clients on their transformation agenda, helping to shape their business operations for the future. The role includes UK Public sector clients, but it is not specific to that sector.
As a business analyst, you will conduct effective analysis to clarify, define or evaluate business problems, opportunities or requirements for change and deliver solutions using the client's chosen methodology (e.g. SAFe Agile). You will use your influencing, negotiation & communication skills to challenge business requirements where appropriate, to ensure that solutions developed are viable within the operating environment and are focused on delivering the anticipated benefits.
You will bring your technical knowledge and experience to analyse systems and data supporting the business to identify requirements for system change to meet the business need in line with the project objective.
Capability and skills
System analysis capability
Stakeholder management skills
Workshop management skills
Requirements elicitation and definition skills
Agile knowledge and experience
Ability to use core analytical techniques including:
Business process modelling
Data flow modelling
GAP / SWOT analysis
Organisational & planning skills
Experience of working in UK Public Sector clients
Communicating and Influencing
Clients at varying levels
3rd party suppliers (e.g. software vendors & developers) and consultancies
Business analysis network
Clarify, define and evaluate business problems, opportunities and elicit requirements from business stakeholders
Analyse systems and data to drive out rules and business requirements
Ensure requirements (covering business, functional, non-functional) are documented, organised, prioritised
Support assessment of commercial viability of proposed change
Document accurate representations of business processes and data-flows
Ensure requirements and solution scope remain aligned and focussed on delivery of business benefits
Work collaboratively with stakeholders ensuring a common understanding of the requirements
Continuously review and challenge solution scope and requirements (where needed) to ensure they remain aligned to delivery of benefits. (e.g. highlighting of gaps or 'gold-plating')
Assess impact of proposed solutions on an organisation (people, organisation, processes, metrics & systems etc)
Contribute to the production of RFI/RFPs where required.
Validate technical solution designs and test approaches to ensure they will meet business need
Engage stakeholders and ensure full comprehension of proposed solutions.