Please check your email .
We are currently working with one of the fastest growing IT Consultancy, Support and Cloud Service providers in the UK.
They are currently looking for an experienced IT Field Engineer.
This role will require you to travel to client sites around 3 to 4 times a week based within the Northern Ireland area.
The role will involve you:
Working with clients to resolve technical issues
Travelling on site
Categorize and record reported queries and provide solutions
Support problem identification Advise users on the appropriate course of action
Monitor issues from start to resolution
Escalate, if needed, unresolved problems to a higher level of support They are looking for people who have:
Super organisational skills
Great customer service skills
High attention to detail
Strong analytical skills
Solid service desk experience
Must be within the Northern Ireland area
Your own car that can be used for the business use (expenses will be paid)