Application Support / Manchester / hybrid working (2 days/week Manchester city centre)

Head Resourcing are delighted to be recruiting for multiple Application Support Analysts on behalf of a Global Law Firm to join their IT department. This role would suit an ambitious support professiona with specialist app/software support know-how that enjoys building internal relationships. This is a great opportunity for a candidate that is looking for an organisation that will invest in their career development.

Duties:

Resolve complex issues using a ticketing system

System Maintenance, Monitoring & Administration

Contribute to projects and planning

Communicate issues and updates across the organisation and stakeholders

Required skills

Previous experience in application support, managing tickets and leading technical analysis to solve problems

Ability to work with software vendors and working within the change management process

Experience with technologies such as HR systems, Active Directory (Azure AD), Windows and Microsoft stacks

Experience with Documentation Management and Case Management Systems (such as iManage), as well as Enterprise applications (such as Intapp)

Legal IT or professional services backgrounds are desirable but not essential

What's in it for you?

Excellent training and progression opportunities

hybrid working, 2 days a week in the Manchester office and 3 days remote

Generous pension scheme and enhanced maternity/paternity leave

25 days annual leave plus bank holidays

And much more!

If you are interested in hearing more, please apply with an updated CV.

Are you currently on the lookout for a new role at the moment? Get in touch and we can have a chat further.

Candidates of all ages and backgrounds will be considered for this role. Head Resourcing is acting as an Employment Agency