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Network Administrator needed for a very exciting client based in Camberley. You will be responsible for resolving internal and external requests while maintaining a positive relationship with clients, this may be done over the phone, through email or in person. The ideal candidate will be able to develop their role in one or more fields, this includes hardware build and support, software scripting, coding with a view of automation, networking and VPN.
Skills and Experience:
" Successful security clearance and vetting is mandatory for this role.
" Good creativity and Technical skills with the ability to find solutions.
" Fault diagnostics and troubleshooting with a variety of IT systems.
" In-depth knowledge and experience with networking and routing protocols.
" Must be able to administer complex networks and hardware such as routers, firewalls, VMs etc.
" Proven background with working within a technical environment.
" Delivering key operational support to customers and meeting SLAs.
" Monitoring performance and managing parameters to provide fast response.
" Identify and escalate situations requiring immediate attention.
" Provide service support for new and existing projects.
" Strengthen of a highly motivated and technical team.
" Liaison with the Customer Service Desk to ensure fast response for reported incidents.
" General knowledge of a wide variety of IT and technical ability rather than a focused role.
" The ability to "get things done" and take ownership of tasks.
" Ability to work to tight timescales and manage multiple tasks and internal and external customers.
" Experience of wireless technology such as APN, Mobile 3G /4G or radio networking.
" Ability to use Linux command line and Windows operating systems.
" Coding, scripting or design skills are very desirable, especially Unity 3D development.
" Design experience with Web or Software GUI.
" Documenting processes or creating guides and manuals.
" General networking experience.
" A good personality, creativity and drive to succeed.
" Current UK Driving Licence.
You will be required to build customer relationships, these will include;
" Maintain a positive and professional image of the company when dealing with internal staff, customers and third parties.
" To maintain a first-class level of customer service ensuring that all internal staff and customers are treated efficiently and in an appropriate manner.
" Maintain excellent verbal communication skills with the ability to communicate effectively at all levels in the organisation.
" Demonstrate an aptitude for negotiating and the management of third parties.
" Strong communication skills (written, face to face, and by phone).
" Ability to remain calm under pressure