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Location: Dixon CA
Site: Office based on site.
Salary: $20-$40 per hour based on experience + overtime
Hours: 40+ hours per week, Monday to Friday. Overtime available.
Fusion People are working with a highly regarded construction hire company to recruit a 1st Line Support Engineer with at least 2 years experience in 1st/2nd support IT roles, supporting bespoke software across all of their workforce. Will need to live locally or be able to drive to work.
Please apply now if you feel you have the experience we are looking for. Interviews will be held over Teams or Zoom.
Typical duties include, but not limited to:
1st line analysis and resolution of reported issues
Troubleshooting Windows operating system, and application issues
Configure and deploy laptop and Apple Mobile devices
Basic MDM administration of Apple Devices
Supporting deployment and update of software
Troubleshoot hardware and software faults
Install and configure new end user devices to company standards
Good customer facing skills and ability to prioritise your workload are also key aspects of the role.Qualifications and skills required:
Experience and/or Qualifications in an IT support role
Experience with Windows 10 and Apple iPhone iOS/iPadOS
Experience with MS O365 Packages
Experience with Active Directory and group policies
Ability to maintain a high degree of customer service for all support queries
Proactive approach, ability to prioritise and manage own workload
Excellent oral and written communication skills
--- Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our website