We are currently recruiting for a Network Engineering Team Leader to manage and enable network engineering staff to establish and maintain a global network and its performance by building modern network configurations and connections, troubleshooting network problems and being able to multitask in an efficient and effective manner. This role will be a hybrid working role, based 2 days a week at our Hinckley site and the rest from home. There may also be occasional need for international travel.

How you will Contribute:

About the Role:

* The Network Engineering Team Lead will supervise EMEA NE team members on a day to day basis reporting directly to the Global Network Manager.

* Works with members of other IT groups, peers, and management to solve systems-related issues for internal and external customers.

* Attend weekly/monthly calls with vendors and maintain vendor relationships.

* Attend weekly Problem Ticket management calls and proactively ensure the Network team are updating and closing the tickets quickly and correctly.

* Attend weekly internal Change Control Management calls and support Network Changes.

* Supervise and review new bid requests.

* Supervise and provide oversight on Network Task Control for new sites/launches.

* Supervise and provide oversight on Network refreshes.

* Actively participate, enforce, and follow syncreon’s Change, Incident, and Problem management processes.

* Ensure all Network related configurations and changes meet policy and standards.

* Supervise system upgrades; install OS, maintenance releases, critical fixes, and service packs; assist with application upgrades, installations and systems monitoring.

* Define, create, and deliver documentation - hardware/software configurations, change control, downtime/availability, problem/resolution, procedures, resource usage, etc.

* Responsible for supervising the Network administration, to include the OS, for the following environment: Voice, Video, Switches, Routers, access points, Firewall. (Cisco Knowledge Required)

* Understand and be able to troubleshoot - LAN/WAN interfaces; troubleshoot LAN and TCP/IP issues on servers; DNS and DHCP configuration and troubleshooting.

* Manage and maintain the BGP MPLS WAN backbone of the company.

* Supervise the Wireless network configuration and management. (Airmagnet Experience is a bonus)

* Proactively watches emails for alert notifications from the service desk and resolves or escalates these as required.

* Implement changes for systems for security and compliance as defined by compliance and security team.

* Any other tasks as assigned by Global Network Manager.

Key Qualifications

Experience Required

* Bachelor's degree in an engineering discipline, or equivalent practical experience.

* CCNP certified switching and routing.

* Suitable experience in supervising or managing a regional networks team.

* Strong technical background and capabilities.

* Strong time management capabilities and personal administrative management.

* Strong abilities to manage and influence team members to achieve company goals and objectives.

* Experience installing, configuring, customizing and supporting enterprise applications such as (switches, Routers, access points, Firewall, Intrusion Prevention Systems).

* Previous experience following change management and change control processes.

* Strong troubleshooting and customer service skills.

* Ability to work in a team environment effectively