Technical Customer Support

£25,000 - £30,000 DOE + Holiday + Quarterly Bonuses + Training + Progression and more

HYBRID (Office Based - Once a Month)

York

This is an amazing opportunity for a Technical Customer Support looking for their next challenge within a Sage Accredited business that has great company culture and can provide excellent technical training to see you progress within a long-term career.

Dedicated to investing in their employees, this company are a world-renowned software producer; known for providing software solutions, consultancy and training to businesses across the globe. They work with a wide range of businesses to support their technology needs whilst providing great customer service and technical solutions.

In this role you will be responsible for providing technical customer support whilst having strong commercial experience and a good understanding of MS Azure, MySQL, MS SQL and IIS. You will ideally have previous commercial experience providing technical support and supporting business-related software, as well as having a drive to learn and the ability to work within a busy professional services environment.

You will be a team player who is able to work effectively within a team environment, have the ability to confidently communicate with customers and clients, ensuring standards are kept throughout and targets are met. In this role you will deliver high quality technical support to help shape the onward direction of solutions externally, calling upon your great knowledge and expertise to continue the company's successes.

This is a great opportunity for a Software Support Consultant looking to join a fantastic technology company offering a friendly, success-driven work environment where your influence will contribute to the significant growth of a company that wants you to excel in your career.

The Role:

- Software Support Consultant

- Opportunity to Progress and Grow alongside the Business

- Providing High Quality, Telephone-Based, Technical Support on Software Packages to external customers.

- Mon-Fri, Remote Role with Occasional Office Visits

The Person:

- Must have experience in a Technical Software Based Role

- Excellent communication skills and the ability to diagnose faults

- Strong Experience using MS Azure Platform

- Good Experience with IIS, MySQL and MS SQL

- Knowledge of Accounting Software is desired but not essential.

Reference Number: BBBH(phone number removed)

To apply for this role or for to be considered for further roles, please click "Apply Now" or contact Nina-Rose Cunliffe at Rise Technical Recruitment. This vacancy is being advertised by Rise Technical Recruitment Ltd. The services of Rise Technical Recruitment Ltd are that of an Employment Agency. Rise Technical Recruitment Ltd regrets to inform that our client can only accept applications from candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit or are pending an application to obtain this right or permit should not apply as your details will not be processed