Service Care Solutions are looking for a Senior Business Analyst to work in Worthing, West Sussex.

The Senior Business Analyst will work across a range of medium and large-scale projects / programmes, within their domain and sometimes across domains/directorates and with a variety of suppliers from small to global in size.

Scope of role:

* Work with the Programme Team, Business Demand Team and senior business leaders to translate strategic objectives into clearly defined delivery programmes with agreed scope, budget and timeline expectations

* Develop and maintain strong relationships with all key stakeholder across business and IT becoming a trusted and

* Work with the Lead Business Analyst in setting and evolving the working practices, standards and quality of business analysis.

* Line manage and coach the business analysis team working within their business domain including objective setting, regular performance reviews, development planning and general line management support.

* Devise, own and lead the analysis approach to projects, specifying the methods and techniques most appropriate to the situation at hand.

* Work with project managers to define business analysis products and to plan the delivery of the business analysis components of projects.

* Assist in creating/reviewing test artefacts and in supporting testing of IT solutions.

About You

* Extensive breadth and depth of knowledge of multiple business analysis methodologies including but not limited to use cases, user stories, JAD/JAR, basic UX/UI design, interface design, data modelling.

* Significant and extensive experience of successful business process re-design, analysis, definition and documentation including demonstrable experience of standard modelling notation - BPMN, EPC, UML.

* Significant breadth and depth of expertise in applying business process improvement within complex environments.

* Proven understanding and experience in waterfall and agile/iterative development approaches.

* Strong technical knowledge of end-to-end provision of IT services (while specific technical knowledge is not required, ability to see the end to end customer journey and understand the technical interlinking of components is necessary).

Qualifications

* Degree, or equivalent level of experience.

* Relevant Business Analysis qualification e.g. BCS Business Analysis Diploma or CCBA/CBAP certified.

* Association for Project Management (APM), Project Management Institute (PMI) or Chartered Management Institute (CMI), Prince2 certified a bonus.

Package

This role will be full time Monday to Friday with a hybrid approach to working between the office and home.

The compnay is offering a salary of up to £55,000 per annum depending on skills and experience as well as other benefits including:

* Company and performance-related bonus

* Generous pension with up to 11% company contribution

* Life assurance payment equal to four times your annual salary

* Health benefits through a Cash Plan

* Two paid community volunteering days a year

* 25 days annual holiday

* Occupational health service

* Perkbox benefits offering discounts and savings on several products and experiences

* Study support may be available for job-related qualifications

* Competitive maternity leave and flexible return to work options

If you are interested in this role please contact Chris Wheeler on (phone number removed) or email (url removed). Alternatively if you have any friends or colleagues that might be interested we have a £250 referral available for anyone referred that is successful securing a role