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Calling all Tech savvy problem solvers!
You're our go-to expert for all things hardware and software installation. You're able to work to internal and customer SLA's and take end-to-end ownership of problem resolution.
But it's not just about fixing issues - you're also be responsible for managing client expectations and creating and maintaining customer specific infrastructure documentation - the one who clients rely on to keep their systems running. You'll enjoy being able to continuously develop your skills, whether through service desk work or onsite coverage.
You're a seasoned field-based engineer with a track record of supporting SME's. You've got that experience of working in a customer-facing role, ready to be part of a wider service delivery function and work on multiple-site clients.
You've got the skills and expertise to keep our clients' systems running at peak performance and here are the platforms you're familiar with:
MS Windows Server Technologies
Office 365 Administration
NAS & Storage Technologies
All MS Windows Platforms
All MS Exchange Technologies
MS Office Products
Apple and Android mobile technologies
PC/Server Hardware, incl. RAID and firmware upgrades
Comms Cabinet Patching
Active Directory, DNS, Group Policies
Firewalls, Routers, and Switch Administration
SharePoint and Backup Software Technologies
Azure Basic SkillsBenefits
Click for the list of benefits.
This is a remote-first hybrid role. for details about our C+C hybrid workstyle.
Hit the apply button to easily share your details with us and we promise to respond quickly