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Business Systems Support, Poole, £35,000
The purpose of this role
As Business Systems Support you will be monitoring system performance and troubleshooting issues to ensure first-class support is provided to all users.
As Business Systems Support, you'll be responsible for:
Monitoring all tickets on the Incident Management System.
Configuring software and hardware, ensuring security through access controls and relevant training.
Maintaining system performance, testing new systems, and updating existing models to ensure optimal efficiency.
Updating system reports regularly, creating all documentation and manuals necessary.
Installing, maintaining, and upgrading the internal business systems, troubleshooting any issuesSkills & Experience
Experience using MySQL, Qlik and/or Jaspersoft.
Previous experience supporting business systems and platforms.
Demonstrable IT software knowledge and ability to work to deadlines.Background & Benefits
Providing solutions and supplying innovative products to a variety of nationally recognised companies for over 40 years, the company are experts in their industry. They are committed to their company mission focusing on sustainability and ethical values to ensure the best customer satisfaction. They offer a rewarding, exciting place to work with access to state of the art facilities - some of the best we've seen in the South!
As Business Systems Support, you'll benefit from free parking, regular team building events and the opportunity to progress within a growing, family-run business.
Rubicon Recruitment Group are working with our client on exclusive basis. We are committed to submitting suitable candidates for this Business Systems Support vacancy ASAP, so please apply quickly via this advert, or for more information call Dominika or Lily on (phone number removed).
Our team reviews every application. Please ensure your CV is submitted in Microsoft Word so that we can upload your details more easily to our system. If sent as a PDF, it will cause delays.