Network Support Engineer | DV Cleared

> Chippenham

> £35,000 - £45,000 + Up to 20% Bonus

> 10% Pension + 10x Life Assurance + Excellent Benefits

> Hybrid Working (3 Days On-site, 2 Remote)

** Essential - the role requires valid and current DV clearance **

The Role in a Nutshell

An experienced DV cleared Network Support Engineer that can secure and troubleshoot networks, responsible for the day-to-day secure configuration of all managed operating systems and services within the defined environment.

About the Business

Security is one of the fastest-growing parts of this global organisation. They protect their networks from more than 6,500 cyber-attacks each day, investing over £40m in research each year and employing more than 3,000 people in the security business alone - which makes them the largest private security employer in the UK.

About this Role

The role holder will be responsible for the management of the ongoing secure configuration within the environment and coordinating all tasks. As well as controlling all direct physical access and ensuring that any work carried out is authorised according to the change process.

Responsible for reporting all security incidents in line with the incident management processes. You will manage all changes in line with ITIL4 which will benefit any changes that subsequently, go into the live environment.

Skills & Experience Required

Knowledge of a Windows environment and its applications

Experience with Solarwinds, Cisco ISE and all CUCM components

A great understanding of Layer 2 and Layer 3 devices

Experience ensuring network infrastructure is secure, stable and uninterrupted for business

Analyse system logs, adapt to new technologies and perform routine audits

Understanding of how different networks fit together and how they affect each other

Strong interpersonal and communication skills with all elements of the business

Clearance - Current Developed Vetting (DV) clearance

You'll have the following Responsibilities

Access Control - working with security to ensure cleared personnel-only access to this area

Managing equipment in and out of the reference area

You will be responsible for the day-to-day secure configuration of all managed operating systems and services.

Ensure a list is maintained of all items of hardware utilised on the service within your area of responsibility:

LAN Switches, Infrastructure and cabling

Servers including screens, keyboards, mice and switch boxes

Workstations including screens, keyboards, mice and switch boxes

Responsible for ensuring all hardware, operating systems and application software configurations are maintained in accordance with the technical design for the service and the manufactures instructions so as to minimise potential vulnerabilities

Offer technical support to your administrators and designers alike

Monitor and maintain networks

Coach staff through a series of actions to help set up systems or resolve issues

Troubleshoot systems and network problems

Benefits

Up to 20% Bonus

10% Pension

10x Life assurance cover

Free annual shares

25 days' annual leave, plus bank holidays, and additional days for length of service

You'll enjoy access to 100s of instant discounts for restaurants, shops, and the cinema. These include money off your weekly shop and discounts on gift/shopping vouchers.

World-class training and development

keywords: 32218, dv cleared, network troubleshooting, access control, cisco ise cucm, layer 2/3, network security