INTERVIEWING THIS WEEK, DON'T MISS OUT

Role: 2nd Line Support Engineer

Location: Southampton, Hampshire (Hybrid!)

Salary: up to £35,000 DOE

Apply TODAY or contact me directly!

Don't miss out!

Do you have a passion for delivering high-end customer service? This is the perfect role for you!

My favourite client is welcoming a 2nd Line Support Engineer to join their team in the Southampton office permanently on a hybrid working basis!

You'll gain hands-on experience being heavily involved in project work, providing 2nd Line Support to clients and customers, and gain exposure and training on 3rd Line tickets for you to grow and develop into the best IT Engineer you can be.

Required skills:

-Azure - extensive

-Networking knowledge - intermediate

-Citrix knowledge

-Excellent Customer Service and ability to problem solve!

-Active Directory - permissions, users, groups

-Windows Server 2003+

-ITIL environment (desirable)

-ServiceNow / an equivalent ticketing system

-Problem-solving skills

Let's not forget the vital part.....the incredible benefits of this 2nd Line Support Engineer role!

-28 days holiday, rising to 30 after 5 years.

-Employee Assistance Programme.

-Cycle to work scheme.

-A bonus when they hit their profit target!

-Season ticket loan.

-Many, many social events and exercise classes!

-Pension scheme, enhanced family policies, and mental health and well-being.

-Life Assurance and private medical insurance.

-Study sponsorship and internal training to progress in your career.

This position will be filled VERY quickly, so do not delay. Click apply or contact me directly for immediate submission

Raven. Essex @ itecco . co . uk

This role would suit somebody within the following position:

IT Helpdesk, IT Support, IT Support Analyst, 2nd Line Support, Desktop Support, IT Support Technician, IT Support Engineer, Second Line Support, IT Helpdesk Analyst