IT Manager                                        

Location: Bristol                                                

Saalry: £40k - £50K DOE

Job Type: Full-Time, Permanent, Travel UK and Overseas

Our client is a global business, with a dynamic outlook to continue leading the way within their industry through innovation, technology, infrastructure, and forward-thinking initiative. They have been around for over 60 years starting from humble beginnings and growing into the biggest name in the world of their area of excellence. They are now seeking to recruit an IT Manager to join their team.

The Role:

As an IT manager, you will join their tech division and will be tasked in the delivery of high-quality services to the group and ensure support and service delivery processes are in place to meet business needs. This role is a hands-on position and includes maintaining business services, provisioning new and changes to services, communication & control as well as showing leadership in change and improvement initiatives.

It requires that you establish excellent engagement throughout the group, manage expectations and achieve operational service delivery excellence. The role is predominantly Bristol based but will require travel to different sites within the UK and abroad will be necessary.

What you'll be doing

Take responsibility for all IT across multiple sites

Ensure that computer systems and networks are running smoothly

Responsible for IT continuity of service, cyber security, and disaster recovery

Ensure that policies and procedures meet best practice

Managing external IT services, suppliers, and providers

Manage business applications

Manage Microsoft Teams phone

Provide staff with IT support

Provide staff with IT training including cyber security

Collaborating with different departments to ensure all IT requirements are being met.

Requirements:

Knowledge of infrastructure, software, and hardware (e.g. RDS, networking, firewall technologies, active directory, PC, software & cloud deployment, Microsoft365, Sage products, WMS products).

Requires a supporting knowledge of telecommunications.

A good understanding of industry standards and cybersecurity.

Understanding of project management principles.

Excellent coordination skills.

Experience in working on IT projects\\service delivery.

Ability to map IT environments\landscape - current & future states.

Excellent skills in standard Windows Office applications - Word, Excel & PowerPoint, office 365. Experience in SharePoint & planning tools such as MS project is desirable but not essential.

Ability to prepare reporting materials.

Desirable skills:

Excellent numeracy skills plus a base understanding of finance / budgeting are desirable.

An understanding of software integrations

An understanding of e-commerce integrations

Experience:

Information technology: 3 years (required)

Benefits:

Casual dress, Cycle to work scheme, Employee discount, Free parking, Life insurance, On-site parking, Referral programme

Language:  English (required)

Work authorisation:  United Kingdom (required)

Willingness to travel: 50% (required)

Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.

Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003