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My client is an IT Support provider for education institutes in the North West and due to continuous growth, are looking for an IT Support Technician to join their team. Reporting to the Head of IT and joining a team of 20, you will be responsible for providing technical support to a number of different sites.
You will be given a schedule of between 5-10 sites to visit on a planned basis, so must be comfortable working in different environments in a timely and efficient manner. This a varied role and ideal for someone with a broad technical skillset and who enjoys working in a fast-paced environment.
Key Responsibilities include:
Provide telephone, remote and on-site support.
Maintain Windows 2012/2016 Server and Windows 7/10
Manage wireless infrastructure
Equipment builds and installation at different sites.
Support Apple technologies
Setup and manage the online helpdesk system.
Involvement in project work.
Skills/Experience should include:
Windows Servers and Operating Systems
Active Directory, Group Policy, DHCP, DNS
Knowledge of MAC products
Adaptability and a proactive approach to work
Strong communication skills
Ability to explain technical terms to non-technical users
Experience in an education setting
Previous experience in the education sector is essential and you must have access to your own car. All travel costs will be fully reimbursed and ongoing training / development will be available from the start.
If this sounds like your ideal next role, please apply now for consideration! If you'd like more information about the position, please contact Callum Earnshaw on (phone number removed) or email
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