Platform Infrastructure Engineer - Windows, Powershell, Azure

Hybrid/Remote

UK Residents Only

I have a fantastic new opportunity for one of my favourite customers - an award-winning software & tech R&D company developing market leading security solutions for the financial services sector.

A great company culture, innovative solutions and a highly talented team have aided in this company being the first-choice solutions vendor to some of the UK's most prestigious financial technology projects. It's a great place to work where you will learn, develop and feel constantly challenged professionally.

Currently looking to recruit a Infrastructure Engineer specialising in Platform support due to the expansion of team development and general demand for support due to growth of the business

Experience

Demonstrable experience in 2nd or 3rd line IT support and possess ability to analyse, diagnose and fix problems and then works to find the root cause

Enquiring approach to work, a methodical approach to solving problems and an attention to detail

Driven to be 'right first time' when it matters.

Experience of either Linux or Windows platforms, but with drive to learn more about the other

Experience of virtualization technologies (ideally VMware/VxRail)

Experience with Storage Arrays (ideally Dell Compellent and HPE Nimble)

Patch Management Software (ideally Ivanti or SCCM)

Backup concepts and Software

Experience of shell and PowerShell scripting

Endpoint Protection and Anti-Virus management (ideally SentinelOne)

Experience of a commercial Incident, Problem and Change management tool. Preferably, but not necessarily, BMC Remedy

Experience of working in an ITIL environment, ideally possesses an ITIL Foundation qualification.

An understanding of information security

Understanding of the principles of business continuity and disaster recovery

Requirements

Provide technical expertise as required to the Platforms Team Lead and input on technical projects.

Day-to-day monitoring of platforms to ensure all systems are available.

Respond within SLAs to service requests, incidents and problems using the service management tool.

Raise requests for change, documenting step by step activities required for successful completion, testing and if necessary, roll-back of changes.

Able to work under pressure and focus on resolving business critical issues and deliver to strict deadlines.

Work within an ITIL framework to manage incidents, problems and system changesBenefits

A competitive salary and benefits package

26 days holiday

Excellent career development opportunities

Contributory pension scheme

Life assurance

Private health insurance

Various other perks and Employee Assistance packages

For more details please email or click the "Apply" button