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Platform Infrastructure Engineer - Windows, Powershell, Azure
UK Residents Only
I have a fantastic new opportunity for one of my favourite customers - an award-winning software & tech R&D company developing market leading security solutions for the financial services sector.
A great company culture, innovative solutions and a highly talented team have aided in this company being the first-choice solutions vendor to some of the UK's most prestigious financial technology projects. It's a great place to work where you will learn, develop and feel constantly challenged professionally.
Currently looking to recruit a Infrastructure Engineer specialising in Platform support due to the expansion of team development and general demand for support due to growth of the business
Demonstrable experience in 2nd or 3rd line IT support and possess ability to analyse, diagnose and fix problems and then works to find the root cause
Enquiring approach to work, a methodical approach to solving problems and an attention to detail
Driven to be 'right first time' when it matters.
Experience of either Linux or Windows platforms, but with drive to learn more about the other
Experience of virtualization technologies (ideally VMware/VxRail)
Experience with Storage Arrays (ideally Dell Compellent and HPE Nimble)
Patch Management Software (ideally Ivanti or SCCM)
Backup concepts and Software
Experience of shell and PowerShell scripting
Endpoint Protection and Anti-Virus management (ideally SentinelOne)
Experience of a commercial Incident, Problem and Change management tool. Preferably, but not necessarily, BMC Remedy
Experience of working in an ITIL environment, ideally possesses an ITIL Foundation qualification.
An understanding of information security
Understanding of the principles of business continuity and disaster recovery
Provide technical expertise as required to the Platforms Team Lead and input on technical projects.
Day-to-day monitoring of platforms to ensure all systems are available.
Respond within SLAs to service requests, incidents and problems using the service management tool.
Raise requests for change, documenting step by step activities required for successful completion, testing and if necessary, roll-back of changes.
Able to work under pressure and focus on resolving business critical issues and deliver to strict deadlines.
Work within an ITIL framework to manage incidents, problems and system changesBenefits
A competitive salary and benefits package
26 days holiday
Excellent career development opportunities
Contributory pension scheme
Private health insurance
Various other perks and Employee Assistance packages
For more details please email or click the "Apply" button