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An exciting opportunity for a Desktop and Onsite Support Engineer to join Stark Group in Newbury. We operate with hybrid working around 3-4 days visiting customer sites and the rest flexible. We share knowledge openly with a very collaborative spirit.
If you are looking for an attractive sector to move into then construction is highly sought after. This sector contributes to the economy, creating jobs and wealth and it also makes a positive impact on the world around us.
This purpose of the role will be to provide onsite 2nd line and 3rd line support for Workplace Equipment & Services to both Businesses & Users across multiple sites.
Experience working within a similar mobile or field engineer based role, delivering 2nd or 3rd Line support to users on customer sites.
Experience working within a medium or large size organisation and able to develop good working relationships with colleagues
Technical Experience: Experienced in providing Windows 10 Support, O365, SCCM, Security Compliance, Hardware & Software Install, Update & Config, working with a variety of Laptops & Desktops, proficient in mobile device management and Network Support proficient.
Troubleshooting: Great problem solver, think outside the box, adaptable, logical thinker, able to adapt to given situations.
Workload Management: Proactive in Approach, able to work to strict SLA's, manage own workload, proficient in making sure things happen on time and not being overawed by handling multiple work steams simultaneously.Responsibilities:
Visiting Customer Sites (building distribution sites) to provide on-Site Desktop Support for PC's, Terminals, Windows Operating Systems, Email, AD, Citrix, Mobile Devices, Printers and other Desktop Equipment for Saint-Gobain Technology Services.
Maintaining and providing BAU support to businesses and users through incident management Processes.
Facilitating with Projects and Ad-hoc Work Requests.
Acting as SMART hands (supporting other operational teams) as and when required.Staff Benefits
Competitive Salary dependent on experience.
Bonus Scheme (up to 10%)
25 Days Holidays (includes Public Holidays)
Life AssuranceOur people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.
At STARK Group, we have a strong culture that is built on passionate and dedicated people who thrive in taking responsibility and challenging status quo. We are convinced that our continued success relies on the diverse skills, experiences, and backgrounds that our employees bring to their everyday work.
The value of equal opportunity is embedded in the way we do business and retain talent groupwide. In our commitment to diversity, we welcome everyone with respect and an open mind.
We'd love to hear from you, hit apply! And a member of our Internal Recruitment team will be in contact with you