Our client is currently recruiting for the right applicant to help raise attainment in Information and Communications Technology across all sites and Educational Provisions, by ensuring hardware, services and software resources are operational, well maintained and by ensuring that staff, children and young people are supported in using ICT to support learning.

The successful applicant will be a member of a multi-disciplinary team, line managed by the ICT Manager. This role is responsible for system wide technical support for all computing devices and networks. Under the supervision of the Senior Management Team deputise in the absence of the ICT Manager when required.

Duties will include:

Technical Support

Resolve problems associated with operating systems, wired and wireless networks, software, and hardware, including (but not limited to) servers, NAS, Laptops, printers, Interactive screens and phones

Management of the trusts MDM system and Apple School Manager tenants

Manage and maintain the printer and copier fleet across all sites

Make sure server and data backups are operational and resolve any issues

Ensure virus protection is kept up to date and devices are free from viruses and malware.

Monitoring of the network, users and services to ensure safeguarding, security of data, users and to prevent cyber-attacks.

Ensure all server, NAS and end user operating systems are fully operational, patched and secure

Maintain and manage the security and operation of all devices and networks, including firewalls, web filtering, switches and end users.

Maintain the ICT asset database, ICT contracts software and licence inventory

Manage, maintain and develop SharePoint sites, Office 365 and G-Suite tenants including intranet

Deploy software to end user devices, creating software packages as required via Microsoft Intune and Endpoint.

Undergo any training linked to the development of ICT and disseminate the training to others including the ICT Support Officers.

Ensure the safe disposal of obsolete equipment, Data, used consumables and waste materials in line with recognised procedures and legal requirements

Support the implementation of the MIS and E-Learning solutions as required

Assist in the retrieval of data from Subject Access Requests (SAR)

Research and stay up to date regarding new IT equipment and solutions for the benefit of the trust and its end-users.

Providing help and guidance on an individual or group basis

Creating and publishing guides on how to use functions of software or hardware

Ensuring that as far as possible, all users are not exposed to inappropriate materials on the internet

Working with staff, to promote safe and effective use of ICT equipment and sites

Being aware of and following all school policies and procedures, and policies related to the use of ICT equipment and sites

Undertaking any other duties which may reasonably be regarded as within the nature of the duties and responsibilities/grade of the postRequirements

Must have valid full UK driving licence

Be self-motivated and have a keen interest in all thing's related to ICT