Please check your email .
Desktop Engineer x 4 - Milton Keynes - 3 Months + - £200 a day (Inside IR35)
You will join a global IT consultancy who are helping their client on a device refresh project and require 4 Desktop Engineers to roll out 1800 Monitors and circa 1000 laptops to be replaced over the 3-month period.
The role involves:
Working on a variety of hardware, software and application incidents and requests
In-depth toubleshooting, resolving incidents and fulfilling Work Orders in line with Service Level Agreements
Provide advice, guidance and assistance to customers & colleagues
Liaise with internal and external teams to ensure timely resolution to customer incidents
IMAC and Project work, which may include uplifting equipment
Knowledge transfer between team and other stakeholders
Following Software Asset Management guidelines and processes
Fix/rebuild devices
Troubleshooting of current mobile telecommunications technology and Microsoft operating systems
Device deployments and software installations
Vendor liaisons
Skills - Desktop Engineer
Full driving licence & own vehicle required
Proven technical skills within a Desktop environment
Ability to assess, interpret and apply known skills to a range of site based problems that may arise
Good understanding of Operating systems, network products and the most commonly used office software application packages
Significant practical Hardware break/fix experience, desktop, laptop, tablet and printers
Good Customer facing skills
Effective communication skills
Ability to carry out workshop repairs
Desktop Engineer x 4 - Milton Keynes - 3 Months + - £200 a day (Inside IR35)