Senior IT Support Engineer

Salary: £30,000 - £35,000

Location: Alderley Edge, Cheshire

A growing, well-established, family run firm are currently expanding their IT Service Desk team in the heart of Alderley Edge.

My client are looking for an experience 2nd Line IT Support engineer to join their dynamic team on a permanent basis. On a day to day basis you will be solving IT Support Tickets and liaising closely with fellow colleagues across the business. Alongside escalating tickets to more senior members of the IT Team.

Key skills and experience beneficial to your application:

Strong customer service skills - my client are looking for a confident, approachable individual who is eager to immerse themselves within the companies culture!

Previous experience in a technical support role

A true team player

Confident with Office 365, Exchange and SharePoint

Previous experience working in both On Prem and Azure environments

PowerShell scripting

Windows Servers 16-19

Active Directory administration

Cisco Meraki

Networking trouble shooting, LAN / WANBenefits:

20 Days holiday + Bank holidays: Rising with service each year

Pension Scheme

Free Parking

Excellent career progression and developmentAre you interested in taking your IT career to that next level? To get stuck in with exciting projects, and join a team of like minded engineers. Please APPLY for immediate consideration.

Or for further information please contact Olivia Glancy @ ITECCO recruitment on (phone number removed) or

Commutable from: Cheshire, Wilmslow, Altrincham, Sale, Cheadle, Stockport, Handforth, Knutsford, Macclesfield, Manchester, Greater Manchester

Key words: Help Desk, Support Desk, Service desk, IT analyst, IT Support, 2nd Line, Second Line, Office 365