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Senior IT Support Technician

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Location
Birmingham, West Midlands, United Kingdom
Salary
£27929 - £31411/annum
Job type
Full Time
Category
Information Technology
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Job Title: Senior IT Support Technician

Location: Birmingham

Salary: £27,929 - £31,411 per annum - SS4.

Job type: Permanent, Full Time.

University College Birmingham works in partnership with the University of Warwick - Ranked eighth in the 2023 Guardian League Tables and 10th in the UK in the QS World University rankings 2023.

The Role:

University College Birmingham is looking for a talented, experienced and driven Information Technology professional to join our growing Digital IT Services Department as a Senior IT Support Technician

The Technicians team within the Digital IT Services department provide an excellent 1st and 2nd line support to students and staff across campus

The department is growing, with the technological estate going through a transformation phase to implement a more modern digital infrastructure. This is an exciting time to join the team working with the latest technologies across the University campus

Candidate Requirements:

The ideal candidate will have solid experience of hardware and software, working with a large diverse customer base with excellent troubleshooting and technical problem-solving skills.

Benefits:

* 38 days' paid leave per year (26 days' annual leave plus 12 bank holiday and concessionary days)

* Local government pension scheme

* Private healthcare

* Excellent staff development opportunities

* Salary sacrifice car leasing, tech and cycle schemes

* Heavily-subsidised on-site car parking

* Free On-site Gym Membership

* Employee Assistance Programme

Extra Information:

All applicants for employment at the University will be expected to demonstrate an understanding of the principles of Safeguarding and the PREVENT agenda in the context of further and higher education.

Closing Date - Friday 24th March 2023 at midday.

Interview Dates - TBC.

UCB is an equal opportunities employer.

Please click APPLY to be redirected to our website to complete an application form.

Candidates with the relevant experience or job title of; Senior 1st Line IT Support Engineer, SQL, Senior IT Technician, Senior IT Support Engineer, IT Service Engineer, Senior IT Service Desk Technician, Senior IT Services Manager, 1st Line Helpdesk Engineer, Senior Support Engineer, Senior Support Technician, Desk Support, IT Support Technician, Support Technician, IT Support Engineer, Senior Technical Support, Senior IT Support, IT Systems Engineer, IT Systems Support, may also be considered for this role

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