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IT Support Technician
We are currently looking for an experienced IT Support Technician on a full-time permanent contract to join the team at our client's head office in Telford.
Annual Salary: £25.000/£30.000 (depending on experience)
The role will involve:
Reporting and communicating with the Head of IT you will be maintaining and running all network and hardware requirements for two sites within the Shropshire area.
New User/PC setup, occasional PC/Server Build
Network config & use. Switching & Cat6 termination
Working in Office 365 Environment.
Administration of Anti-Virus software
Repairing Hardware such as Laptops, PCs and Printers to minimise disruption to end users
Contribute to department knowledgebase
Remote support via TeamViewer
Assisting with ongoing IT projects
Respond to system down requests immediately
Create and maintain company reports
End user Support.
A qualification/education in an IT related field
Previous experience in an IT Helpdesk/Project environment
Strong Microsoft Office skills,
Experience with Office 365 administration,
Experience of Virtual machines.
Proven experience of troubleshooting Hardware and Software problems
Ability to work independently or part of a small team
Ability to communicate effectively with non-technically minded end users
Liaising with 3rd party support teams/consultants
Ability to prioritise workload
‘Can-do’ positive attitude essential
Quick to learn and able to adapt to change of environment
Due to the nature of the role a flexible approach to working hours is required as out of hours support maybe required
Willingness to learn new skills
Why work for us?
40-hour a week - Monday – Friday 8.00am – 16.00pm
Car parking on site
Full Training will be given
We are seeking enthusiastic individuals with a passion for learning, to join our team based in Telford so if you like the sound of the above then apply today