The Apps Sup Tech Lead Analyst is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.
We are looking for someone to join EMEA Application Management team. The team is a part of Issuer Services Technology, within ICG. Aim of the role is to manage application portfolio, understand application's functionality, infrastructure, development process, its purpose, costs and environment it serves and finally to manage related vendors.
This is an equal opportunity position.
The Apps Support Tech Lead Analyst is responsible to partner with multiple technology teams to ensure appropriate integration of functions to meet goals; identify and define necessary system enhancements; analyze existing system logic, identify problems; and recommend and implements solutions.
Provides expertise in area and an advanced level of understanding of the principles of apps support. Application Support of one of more applications
Manage application portfolio
Partners with multiple technology areas and management teams to ensure appropriate integration of functions to meet goals.
Understand application's functionality, infrastructure, development process, its purpose, costs and environment it serves
Keeping applications up to spec with latest technologies
Managing stakeholders and external interfaces
Reporting up to Technology Management with Status on all deliveries
Experience and Skills:
Working knowledge of various tools, open-source technologies, and cloud service
Incidence management and root cause analysis
Desirable to have experience working in a bank or other financial house.
Working with remote teams of developers.
Desirable to have experience in mentoring and assisting junior developers.
5+ years of experience in application support role or similar software engineering role
Basic Working knowledge of relational database systems (Oracle, MS SQL Server) and SQL
Basic Networking knowledge Firewalls, Port, Subnetting, DNS, SSL, Proxies, SFTP and Load Balancers.
Basic knowledge on middleware software's such IBM MQ, IBM Connect Direct (NDM), IIS and other Web/App Servers
Basic understanding of technology platforms and infrastructure (Win/Linux/Weblogic/Websphere/SQL/Oracle/MQ/NDM)
Understanding of information security aspects
Experience in Agile process flow
Excellent problem-solving and troubleshooting skills
Ideally you will have strong analytical skills and keen attention to detail.
You should be good at face-to-face communication, plus the ability to collaborate with business analysts and non-technical staff.
Ability to write clearly, for technical specs or documentation.
Degree in Computer Science or Software Engineering
Job Family Group:
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