FRENCH SELECTION UK

Trilingual IT support (German and additional EU language)

Salary: Up to £29,500 (DOE) + bonus and benefits

Location: Sunbury, Middlesex

Easy commute by public transport with South Western Railway - Waterloo, Vauxhall, Clapham, Wimbledon, New Malden, Norbiton, Kingston, Teddington, Fulwell, Hempton, Sunbury, Upper Halliford.

Commutable by car from Surrey, Addlestone, Weybridge, Hersham, Esher, Ashford, Feltham, Twickenham, Greater London, South West London, M3, A308.

Ref: 103EU

*Hybrid working pattern*

*Monday to Friday – 38.5 hours with early finish on Fridays*

VIEW JOB DESCRIPTION > APPLY NOW

Please visit the French Selection UK website, vacancies section, search job reference: 103EU

Applications submitted on our website will come to us in the correct format, which means they will be processed faster & more efficiently by our team of consultants.

The Company:

Our client is a multinational tech company providing solutions on a global scale.

Main Duties:

Solving customers’ technical issues and queries.

The Role:

-Deal with technical issues and product related questions

-Handle requests via live chat, email, web, social media and more

-Monitor database and CRM requests in timely manner

-Perform tests in order to identify and fix problems

-Update customers on pending requests

-Create reports and share results in team meetings

The Candidate:

-Fluent in English, German and one other additional European language (Written and Spoken) ideally French, Spanish, Italian or Polish

-A level educated or equivalent

-Experience in technical support (desirable)

-Knowledge of computers and IT literate

-Positive and problem solving skills

-Excellent customer service

Salary: Up to £29,500 (DOE) + bonus and benefits

French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic