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FutureLearn Limited
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Technical Support

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Location
Great Abington, Great Abington, Cambridgeshire, United Kingdom
Salary
£38000 - £45000/annum
Job type
Full Time
Category
Information Technology
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We are hiring an exciting career opportunity for an MSP who requires an experienced Technical Engineer based on-site for one of their scientific clients.

This is a permanent opportunity based in Cambridge, full time on-site.

They are hiring an On-site Technical Engineer and looking for someone with a background in providing IT support to universities, sciences or pharmaceutical companies, or supporting of controlled laboratory environments.

This opportunity manages the life-cycle of service incidents, service requests and change requests which delivers all the elements of a high-quality service to users in a timely and accurate manner.

You will be providing exceptional technical support to a range of end-users, including VIP support, within agreed SLA's.

Experience in the below technologies is desired;

* Apple – Mac / iOS

* G suite & Administration

* JAMF Administration

* Zoom / Slack & Messaging technologies administration.

* Microsoft OS: Windows 7, Windows 10;

* Office 365;

* AV & meeting room Technologies

* Microsoft Azure;06

* Active Directory;

* DFS/NTFS File permissions;

* Microsoft Office;

* Mimecast;

* Palo Alto Networks;

* Meraki;

* Citrix Cloud;

* Cisco;

* Intune/Conditional Access, MFA, Duo;

* PowerShell;

* Antivirus;

A competitive salary and package is on offer. Apply today!

Omega Search Ltd is acting as an Employment Agency in relation to this vacancy. Omega Search Ltd is an Equal Opportunities Employer. Due to a high volume of applications we will only be able to contact successful applicants within 5 working days. We may, however, contact you regarding other potential roles of interest. By applying for this position you will be agreeing to our Terms and Conditions, and Privacy Policy which can be found on our website

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FutureLearn Limited
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