Technical Business Support Officer

Rotherham

Full-time temporary contract

£12.20/hour

The post holder will work as part of a multi-skilled Highway and Transportation Service within the Regeneration & Environment Directorate and provide technical assistance to professional staff particularly in the investigation, preliminary and detailed design, preparation and supervision of Highway and Transportation projects as well as day to day management of public transport and highway network management issues.

Key Duties/Areas of Responsibility

1. Provide technical and professional advice to the service and its customers

2. Lead research, special investigations and service improvement projects or support others in project work, including performance management, contract management of providers and ensuring delivery is within the allocated budgets.

3. Co-ordinate the day to day administration of the service and projects including managing the timetable, record keeping, document maintenance and development

4. Ensure actions from projects are rolled out successfully, this will include checking quality and auditing of processes if relevant

5. Administer contracts, including certification of applications for payment, issue of instructions, monitoring and control of project expenditure, and issue of certificates of practical completion

6. Monitor a budget with considerable expenditures

7. Lead and manage a small group or team including planning workloads

8. Carry out research, analysis and interpretation of different types of information from a variety of sources, produce management information and prepare reports

9. Produce action plans and work programmes and assist in the development and implementation of policies and procedures.

10. Organise and chair meetings, focus groups and working groups, both internal and external, monitoring the delivery of arising actions

11. Promote good working relationships with customers, internal colleagues, other local authorities, outside agencies and the private sector related to the organisational improvement agenda

12. Present formal and informal reports to all levels of management, including recommendations for improvement or future action

Requirements:

- Working in a technical role, providing advisory/regulatory advice within a customer-focused service delivery organisation

- Managing projects including performance management, reporting against targets

- Carrying out research, analysis and producing the relevant reports/action plans

- Exercising effective financial control and working within budget constraints

- Communicating and liaising with a wide range of people

- Maintaining sensitive and confidential information

- Managing and developing staff, including carrying out performance and development reviews and recruiting and selecting staff

- Performance management and quality assurance systems

- Reviewing and revising business processes and implementing new ways of working

- Using a range of computer applications and ICT including word processing, spreadsheets, databases, presentation software, internet and e-mail

- Evidence of the equivalent level of knowledge gained through work experience

If you have the relevant experience and believe you are suitable for the role, please apply directly