Müller UK & Ireland is wholly owned by the Unternehmensgruppe Theo Müller which employs over 24,000 people throughout Europe. In the UK, Müller develops, manufactures and markets a wide range of branded and private label dairy products made with milk from more than 1,700 British farmers. The Müller brand is ranked at No.7 in The Grocer’s Top 100 list of Britain’s Biggest Brands, and is also the 7th most chosen brand in the UK.

Müller has been a loved brand in the UK for over 30 years. It’s a household name – and it continues to grow as we invest to make and market an ever-great range of fantastic dairy products. We are currently the 8th most chosen FMCG brand, picked from supermarket shelves over 208 million times each year.

Müller pride ourselves on offering support to help develop your knowledge and skills. In return for your commitment, drive and enthusiasm, we offer our employees numerous benefits as part of your employment, including: • Competitive Salary • Bonus scheme • Health Care Package • Contributory pension plan • Life Assurance • Employee Assistance Programme • Generous annual leave increasing with service • Flexible benefits programme • In addition, our employees have access to a Rewards Benefits Programme, giving you a range of discounts across 800 retailers online and in store.

We are currently recruiting for an IT Technical Business Analyst to work at our East Kilbride location; it’s a rare opportunity to join an exciting team. The hours are Monday to Friday, 9 to 5, with hybrid working available.

We’re looking for experienced individual to maintain our optimal and sustainable IT services, focusing on; project delivery, designing and implementing new IT solutions, IT Product ownership, and aligning IT with the strategic initiatives of the organisation in the areas of Demand & Network Planning, Sales & Marketing, CRM, Warehousing and Logistics.

Your challenge for the IT Technical Business Analyst: -

• Gather data and analyse complex business problems/needs in consultation with business managers and end users. Propose and implement new solutions.

• Systems & process analysis. E2E process mapping and re-design (as-is > to-be).

• Requirements gathering including workshop facilitation.

• Translate business needs into IT language and improve the overall quality of services and business operations.

• E2E project management/support for new IT solutions and systems.

• RAID management.

• Produce functional designs and technical specifications.

• Comfortable working in Waterfall/Agile/Hybrid project delivery environments.

• Business Change Management, Impact assessments, Gap analysis, and Readiness planning.

• Full application lifecycle management | IT Product technical ownership

• Provide incident and problem management.

• Provide change management and drive continuous improvement.

• Manage 3rd party vendors/consultants.

• Collaborate with other IT Teams; share knowledge between IT domains.

• Provide mentoring and support for less experienced team members.

• Provide IT user support, user documentation, and user training.

Key skills & experience for the IT Technical Business Analyst

• University degree in a relevant subject.

• Technical Business Analyst experience in a FMCG environment is desirable.

• Considerable experience in a wide variety of BA roles i.e., Digital, ERP, Business change.

• Technical competence in; IT applications and databases, Application lifecycle management, IT Product ownership.

• Excellent communication and stakeholder management skills. Adept at building effective relationships.

• Good analytical skills and attention to detail.

• Strong focus on documentation and admin.

• Strong process mapping skills.

• Experience in system selection/build and rollout projects, and IT upgrade/refresh projects.

• Advanced M365, MS Viso and MS project skills.

• Full UK Driving license is essential.

• Willingness to travel.

• Provide technical application incident management support outside normal business hours, if required.

The Process

If you have the skills and experience in the above areas and would like to be considered for this role, please apply at (url removed)

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