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Desktop Support Engineer
Type: Contract
Day Rate: €200/day+ depending on experience
Location: Dublin
Are you an experienced Desktop Support Engineer looking for an exciting opportunity to work on a day-rate contract basis? Our client, based in Dublin, Ireland, is currently seeking a skilled and motivated Desktop Support Engineer to join their team on a contract basis.
Responsibilities:
Provide technical support to end-users via phone, email, and in-person
Troubleshoot hardware, software, and network issues
Install, configure, and maintain desktops, laptops, printers, and other peripheral devices
Install, configure, and maintain servers, networking equipment, and other IT infrastructure
Assist with IT projects as needed
Manage and prioritize support requests using a ticketing system
Ensure timely resolution of support requests
Qualifications:
6+ years of experience in IT support
Strong technical knowledge of Windows and MacOS operating systems, Microsoft Office Suite, and network protocols
Experience with Citrix Workspace, Active Directory, Exchange, and other enterprise-level technologies
Excellent customer service skills
Strong problem-solving and troubleshooting skills
If you are interested in this role or would like to discuss one of our other Desktop Support roles available please contact Jamie McCaul at Reperio Human Capital
Reperio Human Capital acts as an Employment Agency and an Employment Business