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Operational Support Engineer

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Location
Gillingham, Dorset, United Kingdom
Salary
TBD
Job type
Full Time
Category
Information Technology
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Operational Support Engineer

Location

Gillingham, Kent

Position Overview

To support operations in ensuring that all methods of manufacture adhere to all aspects of Safety, Quality, Volume and Cost

Roles & Responsibilities

Not product specific, to work on process and product quality improvements / process issues across the site, as directed

Ensure that the work environment meets the requirements for environmental, ergonomic and health & safety considerations * Lineside 'hands on' technical support to the working group, supporting the operator on the process to resolve problems

Be responsible for ensuring that all equipment used in manufacturing or assembly processes is functioning and achieves required safety, quality and volume requirements

Support the hourly needs of the operation by monitoring and responding to process output signals such as OA performance, Traffic light charts,OE, FTQ data etc. * Be responsible for ensuring that all gauging equipment used in manufacturing or assembly processes is functioning, working within specification and calibrated * Maintain process to ensure adherence to accepted quality standards and to the sites quality system requirements

To ensure control of departmental key characteristics (M,C,L, QCI)

To generate, process and employ the use of data in problem resolution

To provide structured problem solving activity and liaise with internal and/or external individuals on problem resolution

Carry out FMEA / RFMEA process documentation and implement improvements

To create operational standard work and line balance, understanding process constraints, and areas for improvement * Deliver robust projects and process improvements from concept through to completion - to include mc operation, set up and validation

Identify and deliver cost savings opportunities, whilst maintaining product quality and volume

Job Authorities

Ability to modify and update Technical documents, where appropriate

Skills

Mandatory

Understanding of EH&S requirements, and methods of assessment ??Capable of assessing risks

A structured, organised approach to working

Analytical and data literate, demonstrate the use of data to solve problems

Proficient in the use of MS word, Excel, PowerPoint, Access, project etc.

Understanding of Engineering drawings and Geometric tolerancing

Knowledge of Key characteristics (MC&L)

Design capability using CAD / Solidworks

Understanding of process and gauge capability, and required controls (MSA)

Have the ability to get teams engaged in the improvement of the process

Operational support Engineer Job Description

Ability to develop and present technical presentations to management and others

Strong project management skills 'with meet the objectives and milestones' mentality

Understanding of PFMEA and risk analysis

Appreciation of SPC controls

Understanding of process capability and control (cpk,ppk)

Desirable

Usage of AS400 system to implement routings, tools etc

Attributes

Comply with Health and Safety regulations such as PPE, showing responsibility of personal safety and that of others

* Flexible and adaptable approach

* Innovative thinker

* Customer focused

* Excellent communication and interpersonal skills

* Good organisational skills, including attention to detail

* Self-motivated and have a strong and flexible attitude towards work

* Ability to multi task, work under pressure and to deadlines when required

* The ability to prioritise and organise own workload

* Treat work colleagues with respect (Equality and Diver

Experience & Qualifications

Mandatory

(Mechanical) Engineering Degree or 'time served' or relevant industry experience in a broad spectrum of activities.

Hands on experience of CNC machining processes in a manufacturing environment - grinding, turning, milling etc.

Desirable

Trained in Shainin / Six Sigma

Knowledge of problem analysis techniques such as 5 why, 8D, ishikawa * Experience of working on projects / improvements from concept through to completion - to include mc operation, set up and valid

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