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Software Support Consultant - Hybrid
€30K - €45k depending on experience.
Do you have an Accounts Background?
Are you a Self-Starter & Enthusiastic?
Are you Customer Focused?
Do you live in Leitrim/ Sligo, Roscommon?
Do you have a Full Clean Drivers Licence?
Senitor are working with a long-established IT solutions provider offering comprehensive IT Solutions. Due to the continued success of the company, they are looking for experienced people that are interested in Accounting and Business Management Systems. The Accounts Software Support Consultant is responsible for the implementation of Accounting Software Systems as well as providing support to clients on accounting / bookkeeping and system issues.
What your role will involve:
Implementation of Accounting Software, to include business process reviews, project management, data migration and training of end users.
Customer support dealing with general queries by phone and e-mail regarding system issues, connectivity problems and any other issues.
Troubleshooting and diagnosing issues in a timely manner
Taking ownership of customer projects and issues.
Documenting information through call / ticket logging system.
Continual upskilling on advancements in systems and industry trends.
Nice to have:
A day to day working knowledge of Accounting or Business Management Software systems.
A strong accounting knowledge of General Accounts.
Excellent Interpersonal skills: such as telephony skills, communication skills, active listening and customer-care.
Salary €30k-€45k based on experience contact email@example.com to apply for this awesome role!
For more information about Senitor and the opportunities we have to offer follow us on Twitter @SenitorIT Senitor Associates Ltd is acting as an Employment Agency in relation to this vacancy