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Shrewsbury Colleges Group is Shropshire's largest college. SCG is a designated sixth form college offering sixth form college terms and conditions. 1,800 A-Level students are taught at our Welsh and English Bridge Campuses in the centre of Shrewsbury with our London Road Campus offering a broad range of vocational and higher-level courses to (phone number removed) year olds, 4000 adult students, 350 HE students and 950 apprentices. The college achieves excellent student outcomes and enjoys good financial health. We are looking to recruit outstanding colleagues who share our student-centred ethos and who aspire to be the best.
Apprentice - IT Helpdesk
Salary: £14,450 p.a. Full-time (37 hours per week). Full year. Fixed term for 18 months. Based at London Road campus.
You will be working within the Technical Services Team aiding students and members of staff with a variety of IT technical problems, in an efficient and timely manner. You will need to provide both 1st line technical support and perform administrative assistive tasks, including assistance in all aspects of corporate computing. This entails the upgrading and installation of new hardware and software as well as preforming routine maintenance.
You will also need to be able to work with third parties in a professional manner. You will be trained in various aspects of administration duties while studying towards a Level 3 Business Administration Standard apprentice qualification consisting of Functional Skills in Maths & English if not already achieved.
You will need a minimum of 4 GCSEs at grades 4-9 or equivalent, at least a level 2 qualification in computing, have excellent customer care skills, be willing to work as part of a team and be able to plan and prioritise your workload.
We are committed to safeguarding and promoting the welfare of young people and expect staff to share this commitment. As an employer we are also committed to promoting and protecting the physical and mental health of all our staff. An enhanced DBS Check will be required for all the above posts, which are exempt from the rehabilitation of offenders act 1974 and the amendments to the exceptions order 1975, 2013 and 2020. As an equal opportunities employer Shrewsbury Colleges Group welcomes applications from all sections of the community.
Closing date for applications: Thursday 8 June