Imagine what we can INSPIRE with you

Moody's empowers people to make better decisions and achieve brighter futures. This is what motivates us to bring out the best in our products and our people. Join us. Forward Together.

Moody's is a developmental culture where we value candidates who are willing to grow. So, if you are excited about this opportunity but don't meet every single requirement, please apply! You may be a perfect fit for this role or other open roles.

Moody's is a global integrated risk assessment firm that empowers organizations to make better decisions.

At Moody's, we're taking action. We're hiring diverse talent and providing underrepresented groups with equitable opportunities in their careers. We're educating, empowering and elevating our people, and creating a workplace where each person can be their true selves, reach their full potential and thrive on every level. Learn more about our DE&I initiatives, employee development programs and view our annual DE&I Report at moodys.com/diversity

Department

Moody's Shared Services - Technology Services Group

Role/Responsibilities

The Sr QA Engineer is a key member of Technology Services Group, responsible for delivering innovative SaaS technology solutions by analyzing business needs and applying analytical methods to enable data-driven decisions.

The Sr QA Engineer - Salesforce.com require the competencies of a QA Engineer in understanding the business requirements and validating that the developed products meet the design specifications, a Technical QA lead in creating the test strategy by understanding how technology has been used to address the business use cases and an Automation QA Engineer to understand & build test automation framework & scripts.

The Sr QA Engineer - Salesforce.com will work on a range of data and technology projects that focus on Lead to Cash systems and processes. The Sr QA Engineer will also work on highly visible roadmap programs and acquisition integration projects. The Sr QA Engineer will report to an Assistant Vice President and will work closely with business Analysts, software developers, solution architects, testers and DevOps engineers.

A successful Sr QA Engineer must be both a leader who can work with vendor resources, stakeholders and work with agile teams; and an individual contributor who can develop test strategy, test cases, test automation, requirements traceability matrices and status reports. On any day, the candidate could be doing any or all of the following:

• Analyze requirements, develop a test strategy and test plan, build and execute manual and automated test cases, track defects and report results.
• Develop an understanding of the Salesforce software to ensure that the QA/Testing solutions are consistent with long-term business and application directions.
• Perform functional, smoke, integrations, data migration and regression testing.
• Ensure that business requirements are mapped to the functional specifications and have sufficient test coverage Coordinate test strategies in collaboration with business analysts, project lead, vendors, and application developers.
• Liaise with the development team and key business users in Agile development projects - attending scrum review meetings and develop targeted test plans and cases.
• Helping define and roll out improvements to testing and quality processes across
• Work towards more efficient ways of testing using the best tools/methodologies.
• Defect management by conducting Defect triages for troubleshooting and investigating nonconformance and address the issues with accuracy with various teams until closure.
• Publish progress reports, defect statics and presentations.
• Work collaboratively with business stakeholders, software engineers, testers, project managers, and architects.
• Support in developing automated testing to detect errors, automate repetitive tasks and minimize manual testing.

Qualifications

• Bachelor's or Master's degree in Computer Science or related field. Salesforce Administration Certification is desirable.
• Minimum 5 years of experience in Quality Assurance for CRM implementations and technical integrations, with a proven track record of interfacing with multiple teams of the organization.
• Minimum 4+ years of experience in Salesforce.com administration/testing.
• Minimum 2+ years of experience in JIRA as a QA Engineer.
• Minimum 2+ year of Salesforce Lightning experience.
• Minimum 2+ years of Selenium test automation experience.
• Strong knowledge in developing automated test scripts and setting up best practices tools, frameworks, process etc.
• Knowledge of CPQ implementation in Salesforce is desirable.
• Strong Knowledge of SOQL & SQL data query languages is highly desirable.
• Strong communications, analytical and interpersonal skills with the ability to present quantitative and technical concepts to both business executives and technical teams.
• Strong knowledge of SDLC and testing methodology.
• Strong Experience of working in a multi-vendor environment.
• Self-directed, adaptable, flexible, and forward thinking.

Moody's is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.

Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody's Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.