It's simple, really. You'll be an expert in your field, and our go-to person for all things IT in the technical or commercial arena.
Our National IT teams support Aldi by delivering our system and infrastructure needs. In this vital, hands-on role, you'll provide first and second-level support. Plus, you'll make recommendations to improve what we do - testing new and existing programs as needed. You're a specialist after all.
We do things our own way at Aldi. But whatever we're doing, we must be getting it right. With a wave of impressive sales figures behind us, we're opening new stores at lightning speed. As our customers grow and change with technical advances, our own people and business need to as well.

Position National IT Specialist
Start Date As soon as possible
Job Number 01714
End Date -
Role Specification Server Engineer
Closing Date -

We currently have an exciting opportunity for an experienced Server Engineer to join our wider National IT Department within Aldi.
If you're always striving to improve and want to join a really important part of the business, apply to join #TeamAldi today!

Your New Role

• Provide 2nd and 3rd line troubleshooting/support for the server operating systems, including root-cause analysis reports.
• Provide application support expertise to other National IT teams
• Manage and configure backup environments. Schedule and maintain backup tape rotation with 3rd party vendor
• Troubleshoot failed backups. Investigate if restores are required, and perform file and server restores from backups for end users
• Manage and configure Citrix environment and applications. Troubleshoot all issues with Citrix related applications and servers
• Manage and configure Exchange environment and applications. Troubleshoot all issues with Exchange related applications and servers
• Provide relevant monitoring information to other teams regarding server resources
• Perform monthly server patch schedules and reboots. Ensure Regional users reboot servers as required and troubleshoot failed server reboots
• Investigate permissions requirements and advise on permissions required to achieve various goals
• Maintain an understanding of the user requirements and open issues for area of responsibilities. Provide feedback on whether requested infrastructure requirements are possible
• Revise policies and procedures, and develop ways of improving them
• Create scripts as required to produce reports or refine processes
• Create and execute rollout plans in conjunction with International IT, Regions and external suppliers as needed
• Advise users on best practices and how-to of Windows Server operating system features to other National IT Teams, and provide basic training if required
• Perform system maintenance/support which will occasionally fall outside of normal business hours

About You

• Have good overall technical ability
• Take responsibility for business-critical issues
• Be able to effectively prioritise and execute tasks while under pressure
• Be inquisitive and driven to perform to the best of their abilities
• Be keen to take ownership and responsibility while working effectively within a team
• Be logical and efficient, with a keen attention to detail
• Extensive experience in designing complex on-premises and hybrid-cloud infrastructure
• Expert knowledge in the areas of compute, storage, and network
• Passion and enthusiasm for new and established technologies
• Good networker with the skills to tailor your communication to your target group
• Strong communication skills in general paired with a high level of persuasiveness, and an intercultural understanding
• Experienced in using an ITSM solution (preferably ServiceNow)
• Experience with the following; VMware, Windows Server, Veeam, Exchange, Citrix and Powershell
• Hold a valid UK driving licence

What You'll get in Return

• Salary starting from £34,825 rising to £50,390
• 5-day/40-hour week, working Monday- Friday, with the opportunity for remote working 3 days per week.
• Access to a free, 24/7, confidential virtual GP service for all Aldi Colleagues and their children (under the age of 16)
• 5 weeks' annual leave plus Bank Holidays
• In office flexi-time
• Full training provided
• Pension scheme
• Private employee medical insurance after 4 years
• Company sick pay scheme
• Company maternity, paternity and adoption leave pay after 2 years
• Long service rewards
• Access to MyBenefits, where you can find a wide range of benefits, including our bike to work scheme, shopping and cinema discounts, health cash plan, a FREE will, travel and discounted gym memberships, as well as a host of benefits to support your financial and wellbeing needs

Aldi is an equal opportunities employer. We're committed to maintaining a diverse and inclusive workforce and are dedicated to promoting a culture of inclusion, providing an environment in which collaboration, respect and fairness are essential. We value diversity and are dedicated to treating all of our colleagues and prospective colleagues fairly and with respect.
If you're looking for a career that gives you more, apply today!

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