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3rd Line Support Engineer - Kent - £50,000 per annum + excellent benefits
An excellent opportunity has arisen for a 3rd line engineer to work within a highly established technical department. The role will cover all aspects of the internal IT systems from desktop and server support through to cloud and data centre management.
This role is ideal for someone who has been working within a senior support role and looking to further expand their skill set. Opportunities to specialise in specific technologies or to move into more networking or security focused positions will also be available.
Role & Responsibilities:
Configuration and installation of hardware within offices and datacentres
Provisioning of new network services and software applications
Working as an escalation point to other engineers on projects and support requests
Maintaining and provisioning ESXi infrastructure
Management of internal and hosted software platforms such as Azure/365 and Salesforce
Developing and implementing system processes/changes for infrastructure optimisation
Escalating priority issues to senior engineers
Essential Skills & Experience:
Minimum of 3 years experience working within an IT support role.
Hands on experience of Microsoft desktop and server operating systems, Dell/HP server hardware, Linux, Azure/365/MDM, MSSQL/MySQL/Postgres and VMware ESXi/vSphere.
You will also fully understand networking components such as TCP/IP, DNS, DHCP and VLAN.
Have either managed directly or been heavily involved in software or hardware deployment projects.
Any scripting skills (Python, C, PHP)
Experience within datacentre environments
Any experience with database clustering
£40,000-£50,000 depending on skills and experience
25 days annual leave + bank holidays
+ many more