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Senior 3rd Line Support - 45-53K - Office based Monday to Friday
We are looking for an experienced IT individual who is looking to take the next step in their career to join a successful and rapidly expanding IT company near Wickford as a Senior 3rd Line Support Engineer.
My client is on an impressive expansion plan and pride themselves on progression and development opportunities. They have a tight-knit family feel, excellent social environment, excellent benefits, and a clear progression path.
Summary of the Role:
Hands-on / remote IT Support
Provide 3rd line support as appropriate for all incidents and requests.
Provide escalations support when the helpdesk can't resolve the ticket
Mentor Jr members of staff
Provide project support
Travel out to client sites on occasion
Assist with the out of hours rota
Access to your own car is essential
Previous 3rd Line Support experience
Troubleshooting and maintaining OnPrem and Cloud infrastructure
Building, migrating, installing, and troubleshooting Servers
Strong networking skills - Firewalls, DNS, DHCP, switches, routers
O365 / SharePoint / Teams
Cloud Technologies - Azure / Intune
Hardware / Software troubleshooting and implementation
You would be working for a company who pride themselves on their staff and the revolutionary way they conduct their business. They believe in investing in employees and thrive in making sure they are always ahead of the competition.
The position is based in Essex, so you must be able to commute to the office Monday - Friday.
If you would like more information regarding this position, please give Callum Earnshaw a call on (phone number removed) or email (url removed).
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