Job Purpose
One Web is one of the three large pieces of the company's omnipresence strategy and the most important.
It is an integrated platform offering a portfolio of products covering payments, cards, wallets, loans, deposits, mutual funds, and loans on lifestyle products ranging from consumer durables to home furnishing.
One Web platform will integrate our home-grown ecommerce store, insurance marketplace, investment marketplace, payments engine including BBPS and offer a consumer-tech experience to our customers.
It will be a dynamic digital platform which will be hyper-personalized for each customer and provide the right nudges across multiple channels to start, resume or finish the journey.
The One Web Technical Architect will lead the technology delivery of one of the largest implementation projects in its history, closely working with multiple project stakeholders Web Technology, Infrastructure teams, IT, Security and Compliance to ensure a successful and on-time delivery. This Architect will bring the complete solution home along with key technologies like AWS/Azure Cloud, DevOps, Infrastructure while working on customer segmentation and personalization with tools like Adobe Target and Adobe Analytics. Duties and Responsibilities
1. Technology Architecture and Roadmap
• Create a robust Architecture for the new Web Platform looking at non-Functional aspects including Security, Performance, Scalability and Availability
• Lead, Define, maintain, and own platform and solution architecture for the Customer Facing Asset within wider IT Compliance
• Ensure that the roadmap contains the new and yet-to-release features of the core base products like Adobe experience Manager, AWS, Devops pipeline, Adobe Target, Adobe Analytics, NewRelic, Akamai and various other frameworks
• Must be able to create a validation framework to measure and report the effectiveness of Architecture, like Rozanski-Woods frame, especially the Perspectives part
• Must be able to create a culture of industry benchmarking before releasing or opting any new product/framework and be able to define a robust roadmap and evolution of the same with respect to the current and future needs of the One Web Platform
• Collaborate with IT Teams, One Web team, Marketing teams, Data teams and partners across the organization to create a sustainable and achievable framework for the platform
• Must be able to create a strong understanding of the backend infrastructure and systems while delivering a dynamic, personalized and customer first integrated asset
• Work collaboratively with various partners to define the Security Architecture of platform including Video hosting, Caching, Security feature like DOS
• Executing POCs to validate technology roadmaps, feasibilities & possibilities with scalable solutions which are also versatile, inter-operable, can co-exist in the overall ecosystem and cost effective
• Must create a wholistic Auto Scalable and Highly Available environment across all key components including Node servers, AEM Servers, DAM and other such critical components of the One Web Asset
• Leverage and sponsor innovation work, both through internal incubators and company's external start-up network to create, evaluate, and introduce novel technical capabilities into the platform
• Foster a culture of innovation and engineering excellence across the Enterprise: modern engineering practices, adoption of open source and open standards, creating a culture of collaboration and efficiency
best by suggesting robust technology frameworks, right infrastructure, and correct data flow processes
• Analyze data like drop-offs, bounce rate etc. to constantly evaluate and improve process flows and to identify any tool ideas for processes improvements that can be built to attract the online customer|2. Infrastructure and DevOps Management
• Create a robust Infrastructure platform which delivers high performance pages and journeys for a digital asset with 100K+ pages and 100+ unique buy journeys for products
• Partner with Engineering teams across BFL to create an environment that provides an optimal Infrastructure Developer Experience for, from IDE and CI/CD through to IaaS provisioning and Cloud Native Service on-boarding frameworks
• Work with a large frame of developers and architects at Partner end, drive them towards a common goal of delivering a high-quality website with right technologies in place
• Provide technical support in resolving Production issues and Customer pain points

3. Marketing Cloud (DAM, Target and Analytics)
• Drive enterprise level DAM strategy and implementation as well as selection of right tool for the job along with rolling out RFP and managing the partner
• Set up various workflows from initiation of an asset to the delivery on App/Web or other channels
• Work with IT, Businesses, Campaign Managers to define requirements for the tool set and deliver a mature, scalable, and robust system which can be scaled to 1M+ assets
• Understand the customer segments, be able to fiddle with Data and create micro-segments and drive hyper personalization
• Be able to create a balance between personalization and A/B/M testing and create the best experience for the customer on web asset
• Must drive the Analytics implementation along with Personalization which is imperative to the success a dynamic personalized asset
• Create and implement a comprehensive Marketing cloud strategy with roll out plan for the stack in organic and alignment with Business goals

4. Leadership and Team development

• Add strategic value to processes through competition mapping and best practices adoption
• Scout the technology landscape to ensure adoption of emerging solutions and maintain innovative edge
• Participate in Project presentation with project priorities, timelines, quarterly plans, etc. to Vertical Head for sign-off
• Inspire and influence others to think differently, solve problems, and seize opportunities
• Work with cross-functional teams to set and achieve targets for cross-selling
• Determine individual training needs & development plans to build expertise and enhance skills
• Set objectives, conduct reviews, and close appraisal processes for the team as per timelines
• Ensure high employee engagement and morale through right management interventions while ensuring a deep emotional intelligence in approach
• Establish performance expectations and regularly review individual performance of the team
• Identify and create development opportunities for team members to enhance technical knowledge
• Work towards customer business outcomes, ensuring there is a strong connection between delivery activities and business objectives|5. PROFESSIONAL EXPERIENCE AND QUALIFICATION

• 14-16 years of experience in leading Technical Deliveries preferably in Fintech or Ecommerce company
• Must have lead teams in tune to 30+ people across multiple domains and skills
• FinTech or Ecommerce experience is desirable
• In-depth understanding of Adobe Experience Manager and be able to drive a team of developers and architects effectively
• Certified in Adobe Experience Manager or similar tools
• Hands-on skills in technology is a primary requirement, specifically in the following: Adobe Experience Manager, Adobe Analytics, Adobe Target, Launch/DTM, Adobe Campaign, SEO, CDN.
• Strong hands-on experience with mainline programming and scripting languages such as Java
• Hands-on experience with architecting Websites using Adobe Experience Manager.
• Hands-on experience with building and managing release systems, code merging and promotion, and CI/CD workflows and tools.
• Relevant experience with Agile and Scaled Agile frameworks, DevSecOps methodologies & continuous improvement mindset
• A solid understanding of eCommerce and Digital Marketing landscape, sufficiently strong level of business acumen of the domain.
• Understanding of security, risk, and compliance management processes in the context of IT solutions delivery
• Must be able to lead, mentor and guide a team of developers and Architects. Key Decisions / Dimensions
DECISIONS
(Key decisions taken by job holder at his/her end)
Following decisions are taken by the role:
• Recommendations on existing architecture of AEM to get it integrated with NODE JS and REACT JS as major architecture component to build optimal solution to handle very high traffic with minimal infra
• Define content automation util to create the same formatted pages without manual activities
• Development workflow definition to reduce major gaps and bandwidth challenges
• Internal and external training program for the freshers and byte employee to build their career as per interest
• Development build checklist for every deployment to maintain hygiene on PROD servers
• Headless API structure and integration approaches to build Mobile and Web App
• Common content across both APP and Web platform to reduce repetitive task and steps
• Product and technology evaluation to meet the business use cases/requirement
• Finance evolution for technology unit within Marketing department
• All decisions towards quality delivery to release quality products
Financial Dimensions
(These should be quantifiable numerical amounts f0r FY 20)
• Handling the complete finances for the web technology team within Marketing department, in-tuned to 5 CR annually.
• Direct impact to digital customer conversion resulting in 5% -10% increase in business (total of Marketing delivering around 7000 CR annually)

Other Dimensions
(Significant volume dimensions associated with the job)
• Total Team Size: 31
• Number of Direct Reports: 9
• Number of Indirect Reports: 22 Major Challenges
• Innovative architecture definition which integrates seamlessly with Marketing product suites and tools
• Data driven architecture to utilize user behavioral and transactional data to provide prefer user experience for acquisitions of new users
• New finance products and capabilities understanding to build business driven solutions with collaboration of data and marketing products
• Systems and technologies need to be continuously evolved/ changed within minimum time to manage growing business volumes
• Constant training to byte hires and new joiners for optimum results Required Qualifications and Experience
a) Qualifications
B. Tech - Computer Science and Engineering
b) Work Experience
• 15 years of experience
• Experience of team management and stakeholders' management
• Knowledge of finance industry and experience in leading technical deliveries