Job Type: Full-time

Salary: £21,000 to £23,000 /year

Location: Henley-in-Arden

This is a rare opportunity to join moneyinfo, an innovative and forward thinking tech business based in Warwickshire.

We work with equally like-minded financial advisers and wealth managers who share a passion for delivering outstanding client service to their clients.

The position is focused on delivering exceptional client service and strong written and verbal skills are needed. Enthusiasm and great communication are extremely important.

You will use your knowledge and expertise to answer and solve queries from our clients on the telephone and through our service desk. Your role will include -

Job Duties:

Answer incoming customer inquiries

Stay upto-date on new products, services, and policies

Collect and report customer feedback to ensure that best practice is recognised and maintained

Engage with customers in a friendly and professional manner while actively listening to their concerns

Offer support and solutions to customers in accordance with the company's customer service policies

Other duties as requestedThe ideal candidate will demonstrate:

A willingness to learn

Knowledge of the Financial Industry would be beneficial

Excellent customer service experience

Effective communication skills to both technical and nontechnical users

Initiative and tenacity in problem solving

A positive and motivated attitude

Comfortable with technology especially mobile

Strong English & Mathematics.Benefits:

Casual dress

Company events

Company pension

Cycle to work scheme

Life insurance

Onsite parking

Private medical insurance

Referral programme

Sick pay

Work from homePlease contact Maddie at to find out more info