Our prestigious client in Worcester is seeking an IT Manager to join their team in an initial standalone role as they look to build out their internal capabilities. 

As IT Manager, you will be responsible for the day-to-day support and management of their IT infrastructure and systems. This is a hands-on technical role where you will ensure all staff has adequate IT provision to meet their needs, maintaining excellent service levels through effective prioritisation and organisation.

Key Responsibilities:

Managing daily IT support requests and issues, ensuring excellent customer service

Monitoring, maintaining, and upgrading core infrastructure including servers, networks, systems

Diagnosing and resolving technical faults and problems

Working collaboratively with our onsite IT engineer

Driving strategic IT planning, budgeting and management alongside SLT

Delivering projects to improve IT services and systems

Ensuring robust IT security, data protection and compliance What experience do you need as an IT Manager?

Proven experience managing and developing IT support services, with excellent stakeholder engagement skills

Supervisory and team leadership abilities

Knowledge of ITIL frameworks and service management methodologies

Office 365, Azure, Windows Server

Virtualisation (VMware)

SAN technologies

Citrix XenDesktop, NetScaler

Windows 10/11, Windows Server (Apply online only)

Microsoft Exchange, Intune, Autopilot

Networking - TCP/IP, VLANs, switching, routing, firewalls

Servers (HP), backups (Veeam)

Door access control systems

AV equipment and interactive screens What will you get in return?

Basic salary of up to £70000 per annum

Hybrid working environment

Lifestyle benefits including private healthcare

25 days holiday + bank holiday This role is based in Worcester and is commutable from the surrounding counties. 

If you feel you match the above click apply now